Privacy Policy

Administrator account information. When you create a dashboard account, we collect your email address and password. Passwords are stored in hashed form and are not visible to us.

Organization information. We collect your organization's name and billing contact email.

Payment information. Payments are processed by Stripe. HappyTrek does not collect or store payment card numbers. We store Stripe identifiers that let us associate your organization with its subscription.

Enquiries. If you submit our contact form, we collect the information you provide in it.

Usage information. Our hosting providers log standard technical information such as IP addresses and request times.

Marketing attribution. When you first arrive at our site, we record how you got here — including any marketing campaign parameters in the link you clicked, the site that referred you, and the page you landed on. This is stored in your browser for up to 90 days and, if your organization subscribes, saved with your organization's record.

The dashboard displays limited information about individuals who have redeemed your organization's company code: the email address they signed up with, and the date they last opened the HappyTrek app.

The dashboard does not display, and HappyTrek does not provide to organizations, any of the following: users' check-ins, mood entries, saved content, video activity, AI-generated suggestions, or any other content users create or select within the app. This information is not available to organizations in any form, including in aggregate.

HappyTrek stores and displays this limited information on your organization's behalf and does not use it for any other purpose.

We use the information described above to:

• Provide and operate the dashboard
• Authenticate administrators and secure accounts
• Process subscription payments and send billing communications
• Respond to enquiries and provide support
• Send account-related email, including invitations and password resets
• Understand which marketing channels bring us customers

We do not sell or rent this information. We do not use it for advertising.

We use the following providers to operate the dashboard:

• Supabase — account authentication and database storage
• Vercel — application hosting
• Stripe — payment processing and subscription management
• SendGrid — transactional email delivery
• Bubble — the platform on which the HappyTrek app runs

Each operates under its own privacy policy.

We retain organization account information for as long as the subscription is active.

Upon written request, we will delete your organization's account data, including dashboard records and user roster information, within a reasonable period. We may also delete data belonging to organizations whose subscriptions have been inactive for an extended period.

Deleting organizational data does not delete individual users' HappyTrek accounts.

We use access controls, encrypted connections, and database-level restrictions so that each organization can access only its own data. Administrator credentials and API keys are stored securely and are not exposed to browsers.

No system is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.

We may disclose information if required to do so by law, or in response to a valid court order, subpoena, or other legal process.

We may update this policy. We will notify subscribing organizations of material changes by email or through the dashboard.

Questions about this policy? Email us at hello@happytrekapp.com